Voice-first AI sales platform for enterprise dealer engagement.
An agentic AI system that decides whom to call, what scheme to pitch, how to handle objections, and how to convert every dealer conversation into a structured order — not a chatbot.
Three hard problems, solved simultaneously.
A dealer conversation can move from scheme explanation to objection handling to order capture within the same call. The system must stay natural while producing reliable structured data.
Real-Time Multilingual Voice
Natural conversation in noisy, multilingual phone-call conditions across 9 Indian languages with IVR handling, interruption tolerance, and sub-200 ms response latency.
Business-Correct AI Reasoning
Dynamic reasoning over dealer profiles, scheme eligibility, product catalogs, and order rules — all within a live voice call while maintaining sales-appropriate tonality.
Structured Extraction from Speech
Reliable transformation of free-form dealer speech into structured intent, objection classification, and fully validated order data ready for Salesforce submission.
Enterprise-Grade Traceability
Auditable records for every recommendation, captured intent, order draft, and submitted transaction — required for Salesforce and MCC/Oracle compliance workflows.
Eight integrated layers.
From campaign creation to governance, every component is purpose-built for enterprise dealer sales workflows.
Business Control Plane
Campaign Manager Console, Campaign Orchestrator, Management Dashboards
Real-Time Voice Layer
Telephony Gateway (LiveKit/SIP/PSTN), STT + Language Detection, TTS Voice Response
Agentic AI Brain
LLM Orchestrator, Conversation Policy Engine, Tonality Controller, Dealer Memory, Tool Router
Dealer + Scheme Intelligence
Dealer Profile Store, Scheme Engine, RAG Knowledge Layer, Product Catalog
Order Capture Workflow
Structured Order Draft, Validation Engine, Dealer Confirmation Loop
Enterprise Integrations
Salesforce (order punching + dealer details), MCC/Oracle (master data + backend sync)
Governance + Learning Loop
Audit Store, Analytics Event Stream, Feedback Loop for prompt and rule improvement
Future Extension Hooks
Salesforce Case Management, Live Agent Transfer, Colloquial Tuning, Follow-Up Engine
Eight measurable outcomes.
Every criterion is binary and testable before launch.
Business users can launch a campaign for a selected dealer segment.
The agent places outbound calls in all supported Indian languages.
The agent explains relevant schemes based on dealer profile and eligibility.
The agent handles common objections within the approved business context.
The agent captures and confirms order details from natural speech.
Validated orders are staged or submitted to Salesforce.
Dashboards show call outcomes, order conversion, and campaign effectiveness.
Every conversation has an auditable transcript and structured outcome.